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Terms & Conditions

1. Introduction

Welcome to Charly's Patisserie. These terms and conditions outline the rules and regulations for the use of our website and services.

 

2. Intellectual Property

All content on the site, including text, graphics, logos, and images, is the property of Charly's Patisserie and protected by copyright and intellectual property laws.

 

3. Use of Website

The website is for your personal and non-commercial use. Any misuse or unauthorized use may lead to legal action.

 

4. User Conduct

Users must not use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the service.

 

5. Privacy Policy

Refer to our Privacy Policy for information on how we collect and use your data.

 

6. Modifications to Service and Prices

Prices for our products are subject to change without notice. We also reserve the right to modify or discontinue the service at any time.

 

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

 

8. Optional Tools

Any use of optional tools offered through the site is entirely at your own risk and discretion.

 

9. Third-Party Links

Our site may contain links to third-party websites that are not affiliated with us.

 

10. User Comments and Feedback

If you send certain specific submissions or without a request from us, you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium.

 

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

 

12. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.

 

13. Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content for any unlawful purpose.

 

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service

will be uninterrupted, timely, secure, or error-free.

 

15. Indemnification

You agree to indemnify, defend and hold harmless Charly's Patisserie and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

16. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

 

17. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

18. Entire Agreement

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the service constitute the entire agreement and understanding between you and us.

 

19. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Netherlands.

 

20. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.

Return Policy 

1. Return Policy

Due to the perishable nature of our products, Charly's Patisserie does not accept returns. All sales are final.

 

2. Order Cancellation

Orders can only be canceled within 24 hours of placing the order. Please contact us immediately if you need to cancel your order.

 

3. Order Issues

If there is an issue with your order, such as receiving the wrong items or damaged products, please contact us within the first hour of receiving your order.

 

4. Refunds

Refunds or replacements may be offered at the discretion of Charly's Patisserie in cases of incorrect or damaged orders.

 

5. Contact Information

For any questions or concerns regarding your order, please contact us at info@charlyspatisserie.nl.

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